Coaching Blog
The Workplace Problem Nobody Talks About
Click here to listen to the Podcast: "The Workplace Problem Nobody Will Talk About" Whether it’s the office note-leaver or the backhanded compliment master, everyone has witnessed passive aggressive behavior in the workplace. But why does it happen? And what...
“So you are angry. What do you really feel beneath the anger?”
How knowing the source of your anger can heal your relationships. You know the feeling. When things get difficult, angry outbursts often lead to more confrontation or withdrawal. Anger can be productive, think of activists, or it can be destructive, and we have...
How Not Knowing Your Social Style Causes Conflict
Do you remember the first few weeks in your new job? Were you the one asking all the questions? Or did you dive in and give your opinion of how the job supposed to be done? Either way points out our individual strengths and the way we cope and manage tension in a...
Do You Defend or Do You Prosper?
In her book, Taking the War Out of Our Words: The Art of Powerful Non-Defensive Communication, Sharon Ellison estimates that we use 95% of our communications energy being defensive. As soon as we feel any threat, either of not getting what we want or of being put down...
The Introverts’ Guide to Conflict Resolution: 7 Key Skills Introverts Can Learn From Extroverts
Calling all introverts to conflict resolution! Here is your guide, Innie, inspired by what your extrovert counterparts do effectively when they fight, quarrel, clash, and battle. 1.Make Yourself Known Extroverts process out loud; we know how they think, feel and...
The Extroverts’ Guide to Conflict Resolution: The 7 Key Skills Extroverts Can Learn from Introverts
“I don’t know what to say in the moment and he doesn’t give me time to think and collect my thoughts for a good response,” Sally said, when I asked the group what their biggest personal challenge is in conflict. She is one of the participants in a recent workshop I...
Your Toughest Conversation: “Self with Other”
"Sometimes I think I'm in a conversation with 6 people, when I am talking with my co-worker" a coaching client said to me the other day. There can be and often are many voices that want to be heard in a difficult conversation between 2 people. We have as much of the...
Your Toughest Conversation: “Self with Self”
Entering a difficult conversation is as tricky as being out on the ocean on a sailboat in a thunderstorm. I have done both and avoided both when I could. The unexpected wind changes would make my boat rock and each lightning bolt could send a shock of electricity...
How are You Creating “Water Cooler” Moments?
One evening in February this year I found myself unexpectedly watching the famous Placido Domingo perform live in the State Opera House in Vienna, Austria. To my surprise I had manifested a ticket to a sold out Romeo and Juliet Opera in this romantic corner of the...
Key Strategies for Taking the “Difficult” out of Difficult Conversations
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How to Deal with a Passive Aggressive Co-Worker?
It is the nasty note about the shared refrigerator that is dirty... Or that one report your colleague keeps "forgetting" to finish for you or the "yes" or "no" answers to an open-ended question. The behaviors of a passive aggressive are killing the joy in the...
Difficult People Don’t Exist!
The cranky lady at the cash register, the difficult and critical colleague, the controlling boss...they all have something in common and it's not what you think. I have worked with some, what I thought of as real difficult people, in my years in Human Resources and...
Challenged with leading a virtual team?
Leaders in today’s global environment need to be competent in so much more than just business and strategic skills in order to be effective. Are you finding yourself struggle in keeping your team together, is your intercultural team unproductive or is there low engagement in your organization?