by admin | Mar 21, 2013 | Generational conflict
With four generations in the workplace all interacting in their own characteristic ways, it is evident that the key to success is to be aware and mindful of each other’s differences in communication style. We know this, but we forget—especially when things get heated....
by admin | Feb 12, 2013 | Generational conflict
“How would this work for Millennials?” a Baby Boomer asked at a recent workshop entitled Listening for Leaders. In this workshop I talk about the importance of face-to-face conversation and how to apply skillful listening to resolve interpersonal conflict. As good...
