by admin | Jan 13, 2014 | Empathy
Empathy—that quality of recognizing and understanding another person’s desires, beliefs and emotions—is one of the most important skills we can ever acquire. It fosters meaningful relationships, reduces prejudice and negative assumptions, encourages honest...
by admin | Dec 4, 2013 | Conflict
Calling all introverts to conflict resolution! Here is your guide, Innie, inspired by what your extrovert counterparts do effectively when they fight, quarrel, clash, and battle. 1.Make Yourself Known Extroverts process out loud; we know how they think, feel and...
by admin | Oct 17, 2013 | Conflict
“I don’t know what to say in the moment and he doesn’t give me time to think and collect my thoughts for a good response,” Sally said, when I asked the group what their biggest personal challenge is in conflict. She is one of the participants in a recent workshop I...
by admin | Jul 24, 2013 | Conflict
Earlier this year I was interviewed on the topic of Workplace Conflict by a highly respected colleague in the HR field, Amy McGeachy, HR Consultant and Executive Coach with McGeachy Consulting. Amy: “How can leaders help resolve a situation when two people on...
by admin | Jun 24, 2013 | Conflict
Earlier in May I was interviewed on the topic of Workplace Conflict by a highly respected colleague in the HR field, Amy McGeachy, HR Consultant and Executive Coach with McGeachy Consulting. Amy: We’ve all been there; what do you recommend to professionals who...
